Cultural Awareness and Responsiveness Training Opportunities, Continuing Medical Education (CME) Credits, and Resources

Why cultural awareness and responsiveness are important

The cultural background of the members of your patient community can impact how they respond to, accept, and manage their health care needs. It can impact:

  • Adherence to care plans.
  • Proactive health measures.
  • Unconscious biases.
  • Patient trust.

As a service to our providers, we have curated a collection of no-cost CME-accredited classes and learning resources that support continuing education in this area. All courses have been vetted or recommended by leading best practice organizations for practitioners and health care professionals.

No-cost training resources for CME 

U.S. Department of Health & Human Services Office of Minority Health: Think Cultural Health Training

This online cultural competency training offered by the U.S. Department of Health & Human Services Office of Minority Health is accredited for American Medical Association (AMA) Physician’s Recognition Award (PRA) Category 1 CreditTM. You can earn up to nine no-cost CME credits (physicians and physician assistants) or nine contact hours (nurse practitioners), while exploring engaging cases and learning about cultural competency in health care.

The Fenway Institute: National LGBT Health Education Center

The Health Education Center offers no-cost webinars, publications, and talks led by clinicians and leading researchers on providing supportive LGBTQ health care.

U.S. Department of Health & Human Services Office of Minority Health: Improving Cultural Competence for Behavioral Health Professionals

This e-learning program is designed to assist behavioral health professionals with increasing their cultural and linguistic competency.

Learning and supportive resources

The following resources are not available for continuing education credit; however, they are recommended resources for improving cultural responsiveness.

Georgetown University: National Center for Cultural Competence (NCCC) Distance Learning

  • Free to access.
  • Various training topics.
  • Curricula and learning tools include relevant materials, articles, and publications, and provide users with instructional and self-discovery strategies.
  • Website: https://nccc.georgetown.edu/resources/distance.php

Centers for Disease Control and Prevention (CDC) health literacy training

National Institutes of Health: HealthReach multilingual patient education materials

Cultural competence for treating immigrant and refugee populations

A collection of resources to help inform treatment for immigrant, refugee, and ethnic populations.

DiversityRx webinars

  • Online training that includes audiovisual recordings, slides, and resources on cross-cultural health topics, National Committee for Quality Assurance (NCQA) standards, and best practices.
  • Website: http://www.diversityrx.org/activities/webinars

Health Resources and Services Administration health literacy resources

American Public Health Association: Racism: Science & Tools for the Public Health Professional

The Joint Commission: Health equity standards

Language Access and Interpreter Services — Understanding the Requirements

Medical Record — Preferred Language

Website https://www.jointcommission.org/en/standards/standard-faqs/hospital-and-hospital-clinics/record-of-care-treatment-and-services-rc/000001373/

Advancing Health Equity: Understanding and Addressing Health Disparities (CME)

University of Chicago