Let Us Know

The Let Us Know program is a partnership between AmeriHealth Caritas Delaware and the provider community to collaborate in the engagement and management of our members with behavioral or physical health chronic conditions, as well as long-term services and supports (LTSS). We have support teams and tools available to assist in the identification, outreach and education of our members with complex health needs, as well as clinical resources for providers in their care management.

If you recognize a member with a special, chronic or complex health condition who may need the support of one of our programs, please contact the Rapid Response Outreach Team at 1-844-623-7090. You can also complete a member intervention form (PDF) to Let Us Know about members who have missed appointments, need transportation services, or need further education on their treatment plan or chronic condition. The form can be faxed to our Rapid Response Outreach Team at 1-855-806-6242.