AmeriHealth Caritas Delaware Providers
Thank you for choosing AmeriHealth Caritas Delaware
We are AmeriHealth Caritas Delaware, a mission-driven Medicaid managed care organization. Through dedicated providers like you, we serve Delaware Medicaid members in the Diamond State Health Plan (DSHP), Delaware Healthy Children Program, DSHP-Plus, and DSHP-Plus LTSS programs.
With your partnership, we aim to deliver excellent care and improved health outcomes to our members.
If you have questions, you can call AmeriHealth Caritas Delaware Provider Services at 1-855-707-5818.
**ATTENTION PROVIDERS, IMPORTANT REMINDER**
Have you registered your NPI, Taxonomy and Location with DMAP? If not, you will not be eligible for Medicaid payments after September 30, 2023
In compliance with 42 CFR § 438.602 [ecfr.gov] and 42 CFR Part 455 [ecfr.gov], subparts B and E and the 21st Century Cures Act [congress.gov], Delaware Medicaid is required to screen and enroll all current and prospective Managed Care Organization-Only Providers (MCOPs).
For additional Information, please contact DMMA:
Provider Services at 1-800-999-3371; Option 0, then Option 4
- Message Us: Secure Correspondence: Log in to the Provider Portal [medicaid.dhss.delaware.gov]
Email*: email@example.com - *Reminder: Do not send any correspondence that has protected health information (PHI) to this mailbox.
How can we help you?
- Provider Reference Guide (PDF).
Keep this sheet of contact information close by for when you need to give us a call.
- Contact your Account Executive.
The best partnerships are formed by staying in touch. If you have questions about us, contact your Account Executive or email firstname.lastname@example.org.
- Frequently asked questions.
Do you have a question about working with AmeriHealth Caritas Delaware? Start here.
- Let Us Know.
Get help with urgent member needs using resources such as the Rapid Response and Outreach Team (RROT).
- Find a form.
We compiled all of our forms in one spot to help save you time.
- Prior authorizations.
Receive prior authorization before administering some health services to members.
- Download your provider manual (PDF).
This manual will help you and your office staff provide services to our members.
- Get credentialed.
Let's work together to enrich the lives of our members through the delivery of quality health care.
- Find a doctor, drug, or pharmacy.
Use our directory to find other providers in our network.
- Learn more about our claims and billing process.
See how to get your payment quickly, electronically, or by paper.
- Training and education
Our training and education materials are an important part of delivering superior health care to our members.