Our Dedication to Quality

AmeriHealth Caritas Delaware expects all of our providers to give quality care to you and your family.

  • We monitor your health care and services. We make sure they are being used in the right way.
  • We make sure you get the right kind of care.
  • Every year we survey members about how we can do better.
  • We teach members about health issues.

If you believe you or your family did not get the care you deserve, call AmeriHealth Caritas Delaware Member Services, 24 hours a day, seven days a week, at:

  • Diamond State Health Plan: 1-844-211-0966 (TTY 1-855-349-6281).
  • Diamond State Health Plan-Plus: 1-855-777-6617 (TTY 1-855-362-5769).

We will review the issue.

Or call us if you would like more information about our quality improvement program.