AmeriHealth Caritas Delaware Providers
Your feedback matters!
The annual Provider Satisfaction Survey for 2019 is underway. To help us continually improve, we want to hear from you. If you receive a yellow envelope with a survey enclosed, we highly encourage you to complete it and return it to us. You can do so in one of two ways:
- Online: Complete the online survey by entering the username and password included in the letter you received. If you have difficulty accessing the online survey, please email 2019Provider-Practitioner@sphanalytics.com.
- Mail: Complete the survey and mail it back in the postage-paid envelope to: SPH Analytics, PO Box 5703, Hopkins, MN 55343.
Thank you in advance for your cooperation. We greatly appreciate your time!
Thank you for choosing AmeriHealth Caritas Delaware
We are AmeriHealth Caritas Delaware, a mission-driven Medicaid managed care organization. Through dedicated providers like you, we serve Delaware Medicaid members in the Diamond State Health Plan (DSHP), Delaware Healthy Children Program, DSHP-Plus, and DSHP-Plus LTSS programs.
With your partnership, we aim to deliver excellent care and improved health outcomes to our members.
If you have questions, you can call AmeriHealth Caritas Delaware Provider Services at 1-855-707-5818.
How can we help you?
- Provider Reference Guide (PDF).
Keep this sheet of contact information close by for when you need to give us a call.
- Contact your Account Executive.
The best partnerships are formed by staying in touch. If you have questions about us, contact your Account Executive or email email@example.com.
- Frequently asked questions.
Do you have a question about working with AmeriHealth Caritas Delaware? Start here.
- Let Us Know.
Get help with urgent member needs using resources such as the Rapid Response and Outreach Team (RROT).
- Find a form.
We compiled all of our forms in one spot to help save you time.
- Prior authorizations.
Receive prior authorization before administering some health services to members.
- Download your provider manual (PDF).
This manual will help you and your office staff provide services to our members.
- Get credentialed.
Let's work together to enrich the lives of our members through the delivery of quality health care.
- Find a doctor, drug, or pharmacy.
Use our directory to find other providers in our network.
- Learn more about our claims and billing process.
See how to get your payment quickly, electronically, or by paper.
- Training and education
Our training and education materials are an important part of delivering superior health care to our members.