Coronavirus Disease (COVID-19)

Stay up to date about COVID-19 and AmeriHealth Caritas Delaware's response to the pandemic.

Visit the Centers for Disease Control and Prevention's website to learn more about the illness and how to help stop its spread.

Important Numbers

Please contact ModivCare to schedule your transportation needs.

Reservations: 1-866-412-3778

Ride Assist: 1-866-896-7211

If the member is experiencing a medical emergency, please call 911.

Note: Return Ride/Will Call — Transportation provider will have up to 45 minutes from the time of the call to pick up Member.

Routine Reservation Hours:

Monday – Friday from 7 a.m. – 4 p.m. (local time)
Reservations will not be taken without a confirmed appointment time. When calling to make a reservation, follow prompts for COVID-19 immunization-related calls for a specialized agent.

Three (3) business days’ notice (excluding weekends and holidays) is required for scheduling trips.

(Urgency will be considered as needed due to limited vaccine availability.)

Drive-thru Appointments:

LYFT will not accommodate drive-thru appointments.
Drive-thru appointments must be 30 minutes or less.